Privacy Policy

PRIVACY POLICY

PERSONAL DATA THAT WE COLLECT

We gather various types of personal data through our interactions with you. This data may be provided directly by you or collected automatically based on your interactions with our websites, apps, and emails.

Choosing not to provide your personal data may impact our ability to offer certain products or services. For example, declining our first-party cookies will prevent us from adding items to your shopping cart. We also require your address and payment details to process your orders.

The data we collect may include:

  • Your name and contact information.
  • Passwords and security details for authentication and account access.
  • Payment information required for processing payments.
  • Interaction data regarding your use of our websites, apps, and emails (e.g., pages visited, search queries, add-to-cart actions).
  • Device data.
  • Error reports, access logs, and performance data.

HOW WE USE PERSONAL DATA

We use the data we collect to complete your orders and enhance your shopping experience on our websites, apps, and emails. Specifically, we use data to:

  • Process and fulfill orders placed via our website or apps.
  • Provide customer support when you contact us.
  • Improve and develop our websites and apps.
  • Market to you through email and targeted advertising campaigns.
  • Conduct internal business reporting.

We process your personal data only with your consent or as necessary to fulfill our obligations to you as a customer, operate our business, meet our contractual and legal obligations, and protect our systems' security.

REASONS WE SHARE PERSONAL DATA

We share your information with third parties only in the following situations:

  • When necessary to process your order (e.g., sharing payment details with our payment gateway, PayPal or Shopify, or providing your address and contact details to our shipping courier).
  • To ensure the security and stability of our websites and apps.

ACCESS & CONTROL YOUR PERSONAL DATA

You can request the deletion of your data at any time by contacting us. Additionally, you can opt out of our marketing communications at any time:

  • Click the “unsubscribe” link at the bottom of any of our email campaigns to opt out of email marketing.
  • Adjust the settings in our native apps to opt out of push notifications.

We respect browser-based cookie controls or tracking protection that might be enabled, although we do not currently support the “Do Not Track” feature in some web browsers due to the lack of a common understanding of how to interpret this signal.

If you cannot access or control certain personal data that you believe we may have collected, please contact us. We will respond to requests to control your personal data within 30 days.

COOKIES

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies for various purposes, including:

  • Remembering your preferred shipping country/currency.
  • Remembering items added to your shopping cart.
  • Logging you into our website and keeping you logged in across pages.
  • Helping prevent fraud.
  • Gathering web analytics data to understand how visitors interact with our website/apps.
  • Tracking affiliate program referrals.

We use several cookies, including:

  • store: Tracks the specific website/locale selected by the shopper.
  • section_data_ids: Stores customer-specific information related to shopper-initiated actions such as displaying wish lists and checkout information.
  • private_content_version: Appends a random, unique number and time to pages with customer content to prevent caching on the server.
  • _ga: Used by Google Analytics to distinguish users.
  • _gid: Used by Google Analytics to distinguish users.

Most web browsers automatically accept cookies but allow you to delete or block them. If you block our cookies, many features on this website may no longer work.